Frequently Asked Questions
As a lead engineer or procurement manager, your job is to eliminate risk before issuing a PO. You’re scanning for hidden MOQs, vague lead times, and weak quality guarantees. We don’t hide behind marketing speak. Below are the unfiltered, operational answers to the most critical sourcing questions we get asked every day.
What is your Minimum Order Quantity (MOQ)?
We operate dedicated routing for both High-Mix/Low-Volume (HMLV) and full production runs. We do not have a strict minimum order quantity. We routinely process single-piece prototypes to validate DFM and tooling clearance, seamlessly scaling to 10,000+ piece production runs once the First Article is approved.
What are your standard lead times for custom sheet metal fabrication?
Standard RFQs are quoted within 24 to 48 hours. Upon PO approval and material verification, typical lead times are:
- Prototypes & Short Runs: 1 to 2 weeks.
- Full Production Runs: 3 to 4 weeks.
(Note: Expedited routing is available. Lead times may adjust based on specific secondary finishes like Type III Anodizing or specialty hardware availability).
Can you quote and build from a 2D PDF, or do you require a native 3D CAD model?
While native 3D models (.STEP, .IGES, .SLDPRT) are strongly preferred to ensure absolute accuracy in calculating K-factors and automated flat-pattern generation, our in-house engineering team can develop a flat pattern from a fully and correctly dimensioned 2D PDF. We will flag any missing bend radii or tolerance conflicts before quoting.
Do you provide Material Test Reports (MTRs) and First Article Inspection (FAI) reports?
Absolutely. Full traceability is built into our ISO 9001:2015 QMS. We can provide Mill Test Reports (MTRs) for raw material chemical/physical properties with your shipment. AS9102 compliant First Article Inspection (FAI) reports and PPAP documentation are available upon request during the quoting phase.
What happens if a formed part doesn’t meet the drawing's tolerances?
If we quote it, we own the result. We run rigid DFM checks precisely to prevent this. However, if a component ships out of spec due to tool deflection or our manufacturing error, we will re-cut, re-bend, and expedite the replacement parts at zero cost to you. Quality is guaranteed.
